Refund Policy

Thank you for shopping with Orifox.com. We value your satisfaction and strive to provide high-quality products and services. This Refund Policy explains when and how you may be eligible for a refund.

1. Eligibility for refunds

We offer refunds in the following situations:

Product is defective, damaged, or significantly different from its description.
Service could not be delivered as promised due to our fault.
Duplicate charges were made in error.

2. Non-refundable items

Certain items and services are non-refundable, including but not limited to:
Digital/downloadable products once accessed or downloaded.
Services already rendered in full.
Gift cards or promotional credits.
Personalized/customized orders.

3. Timeframe

Refund requests must be submitted within 7 calendar days days of purchase. Requests submitted after this period may not be eligible.

4. Process

To request a refund:

Contact our support team at info@Orifox.com with your order details. Provide evidence of the issue (e.g., screenshots, photos, description). Our team will review the request and notify you of approval or rejection within 5–7 business days.

5. Method of refund

Approved refunds will be issued to the original payment method used for the purchase, unless otherwise agreed. Processing times may vary depending on your bank or payment provider (typically 5–10 business days).

6. Exchanges

If applicable, instead of a refund, we may offer an exchange or store credit of equal value, based on your preference and product availability.

7. Changes to this policy

We reserve the right to modify this Refund Policy at any time. Updates will be posted on Orifox.com, and the "Last updated" date will reflect the latest revision.

8. Contact us

If you have any questions about this Refund Policy or need help with a refund request, please contact us:

9. Contact us

For questions or to exercise your rights, contact:

Orifox.com
Website: orifox.com
Email: info@orifox.com